General Motors Releases Statement in Response to Montana AG’s Lawsuit

Recently, I shared with you a story about Montana Attorney General Austin Knudsen filing a lawsuit against General Motors for allegedly violating Montana's Unfair Trade Practices and Consumer Protection Act.

Well, a spokesperson for General Motors reached out to me after reading the same story you did and we have their official response.

General Motors Responds to Montana AG's Lawsuit Allegations

A spokesperson from General Motors reached out via email to respond to the allegations in the lawsuit which included "taking Montanans driving data and selling it to other brokers without their permission" and then allegedly "sold that customer data to insurance companies who used it to increase the customer's rate."

READ MORE: Montana AG Knudsen Files Lawsuit Against GM, Onstar Over Privacy Concerns

"GM remains committed to protecting consumers’ privacy, and we are reviewing the complaint about the Smart Driver program, which was discontinued in 2024," the spokesperson wrote by email/

They also included a reference to an agreement GM has with the FTC and California.

GM Agreement with California and FTC About Smart Driver Program

GM provided info to address privacy concerns about their Smart Driver program which is where this lawsuit seems to be allegedly stemming from.

According to a statement from GM back on January, 16, 2025:

"Last year, we discontinued Smart Driver across all GM vehicles, unenrolled all customers, and ended our third-party telematics relationships with LexisNexis and Verisk. In September, we consolidated many of our U.S. privacy statements into a single, simpler statement as part of our broader work to keep raising the bar on privacy."

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In addition to that, GM clarified how they will collect data per that agreement.

"As part of the agreement, GM will obtain affirmative customer consent to collect, use, or disclose certain types of connected vehicle data (with exceptions for certain purposes)," GM said. "The duration of the agreement is 20 years."

How to Address Your Concerns and Grievances with GM

General Motors says they've provided customers in all 50 states with the ability to not only access their personal info that might be on file, but to also delete it if they wish.

"To exercise your privacy rights, visit GM’s US Consumer Privacy Request Form or call 1-866-MYPRIVACY (1-866-697-7482)," GM says.

"We’re more committed than ever to making our policies and controls clear and accessible as we continue to evolve the driving experience for our customers."